How do I pay for my order?
You can pay for your order with a Visa Card, Master Card, PayPal or Bank Deposit.
Can I use a voucher and a credit card to pay for an order?
Yes, you can use a voucher to pay for part of your order and then pay the balance on a credit card.
What currency is used on this site?
We only operate in Australia, all prices are in in Australian Dollars (AUD).
What should I do if my credit card has been declined?
If your credit card has been declined, the best approach is to contact your bank.
Is it safe to enter my credit card details online?
Yes. Fortis Independenceuses (when stated) a secure 128 bit SSL (Secure Sockets Layer) certificate which is a globally accepted technology. This helps our customers confirm our website is secure. SSL certificates secure our customers online transactions by encrypting credit card and personal information and providing a safe route of communication for your online payments.
This system is used by all reputable online shopping sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Fortis Independence does not keep or store any credit card records.
How do you pay refunds?
Refunds for purchases made with credit cards and PayPal will be refunded to the credit card or the Paypal account used to purchase the item.
Can I order online if I don't have a credit card?
Yes, you have the option to directly deposit your payment into our bank account. At the time of placing an order you will be given this option and once your is complete receive the banking details or use Poli Pay.
What is ZipPay & How Does it Work
Zip pay is an excellent payment process which allows you to buy now and pay later with no interest. To find out more on ZipPay, Click here for more information or click here to visit their website
What is AfterPay & How Does it Work
Afterpay is a method of paying for your products in 4 easy payments, it's ideal for low dollar values. To find out more on Afterpay, Click here for more information
How Will Monthly Subscriptions be Paid For?
Your monthly subscription payment will be deducted and your products despatched at the periods you nominated from the payment method you selected. You can change the frequency of your order and the products in your order at any time. Click here for more information